Returns' policies [when applicable] regarding merchandise purchased from our virtual store are indicated individually for each available product, together with relevant procedures respectively.
Banking fees and commissions that apply to any financial transactions between Therçaj INC and the Client as a result of the Client's demand for returning [when applicable] the merchandise purchased by them on our verified virtual store on the internet "www.thercaj.al" accessible through our website´s secure pages, are to be paid in full entirely and solely by the Client, meaning that upon acceptance [by us] of their valid request for returning a product the Client(s) must cover themselves all applicable charges payable to any Bank(s) involved.
"Therçaj INC" is a Limited Liability Company (SHPK, in Albanian) operating as a legal enterprise since October 2020, registered at the Albanian National Business Centre identifiable by NUIS "M02227017N".
Terms for purchasing merchandise from our virtual store are detailed individually for each available product, together with applicable relevant specifications respectively.
All contents published and displayed on our internet website "thercaj.al" (e.g. text, images, audio, video) including products for sale on our virtual store "thercaj.al/store" are owned by Therçaj INC SHPK and remain protected at all times by international and domestic [Albanian] copyright laws and regulations.
Banking fees and commissions that apply to any financial transactions between Therçaj INC and the Client as a result of their purchase(s) of merchandise on our verified virtual store on the internet "www.thercaj.al" accessible through our website´s secure pages, are to be shared respectively, meaning that each party pays their own applicable charges to their Bank(s).
Who we are
Our verified website address is “https://thercaj.al” with and without the “www” in front, while always accessible with the preceding “https” protocol ensuring SSL-encryption for augmented security and privacy on our website.
Our secure virtual store´s address on the internet is https://thercaj.al/store
After approval of your comment, your profile picture is visible to the public in the context of your comment.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments are checked through automated anti-spam services.
“Therçaj INC” SHPK
We collect information about you during the checkout process on our virtual store on our secure and verified internet address https://thercaj.al/store and the related internal Checkout page where your details and personal information can be safely modified and submitted to confirm and finalise your purchase(s), on https://thercaj.al/checkout specifically, as well as your own private Account management page on our website https://thercaj.al/account [when applicable].
What we collect and store
While you visit our site, we’ll track:
Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details [when applicable] and optional account information like username and password. We’ll use this information for purposes, such as, to:
Send you information about your account and order
Respond to your requests, including refunds and complaints
Process payments and prevent fraud
Set up your account for our store
Comply with any legal obligations we have, such as calculating taxes
Improve our store offerings
Send you marketing messages, when you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for [at least] 5 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses. We will also store comments or reviews, if you choose to leave them.
Who on our team has access
Administrators and Shop Managers can access:
Order information like what was purchased, when it was purchased and where it should be sent
Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
What we share with others
We share information with third parties who help us provide our orders and store services to you; for example our trusted partners.
We accept payments globally, through secure International Payment Gateways (i.e. Banking) [when applicable], digital and traditional. When processing payments, some of your data will be passed to our verified payment gateway providers, including information required to complete the payment.
Please read our bank’s policies for more details, updated accordingly on their own official website on the internet.
Bank: Raiffeisen Bank Albania